TAJNESS - A COMMITMENT RESTRENGTHENED
A Message From Our GM.
Welcome to Taj 51 Buckingham Gate, Suites and Residences, it is indeed a pleasure to re-open our doors post the unprecedented times that the world has gone through. As the clouds of uncertainty lift we look forward to continue our travels, in the meantime Taj has put into place enhanced measures to make your stay comfortable, and we would like to assure you that the safety and wellbeing of our guests and associates is of paramount importance to us.
We are super excited to welcome you into our hotel with renewed vigour. I can assure you that my team and I will continue to deliver exceptional and memorable experiences, with the signature Tajness warmth, as you come back to your second home.
Amidst all the news through these difficult times, there has emerged some good news. We are delighted to share that as per Brand Finance’s India 100 2023 Report, Taj has been rated as the Number One hospitality brand in India, marking it the third time the brand has achieved this distinction.
Mehrnavaz Avari
Area Director & General Manager
As the world steps into the new normal, the spirit of Tajness stands reinvigorated, driven by the supreme importance it places on the safety and delight of its guests. Tajness – A Commitment Restrengthened is a mark of assurance of IHCL’s authentic Indian hospitality, with an added comfort of safety and hygiene.
Created in accordance with the norms laid down by the World Health Organization (WHO) and the Government of Britain, it reflects our assurance of safety and comfort for our guests and the well-being of our associates and partners.
Below is a summary some key protocols we have set in place:
- Surfaces, fittings, fixtures, furniture, equipment, stationery, vehicles, cutlery, crockery, linen and laundry are religiously disinfected at regular intervals or upon every use
- All rooms will have a hygiene kit (two face coverings and hand sanitiser) on request
- Technology is used for seamless, yet personalized check-ins, check-outs and dining experiences. With digital payments and non-invasive thermal screening (for staff), the touch of care replaces the physical one
- Associates will observe social distancing where appropriate and face coverings are at individual's choice
Enjoy OUR SERVICES
Enjoy your stay at the hotel with our reimagined food and beverage experiences. With an array of dining options in-house the choice is all yours; dine in comfort from your room/ suite or experience our diverse dining venues.
We are still pleased to welcome guests travelling for business, work, education, attending funerals, need to self-isolate, key workers or anyone who is unable to stay in their primary residence.
Valet parking is available at the hotel upon request. Additionally there is an NCA car park close to the hotel. Please ask the Concierge for more details.
BOOK WITH CONFIDENCE
Book Taj 51 Buckingham Gate, Suites and Residence with peace of mind as we have introduced a new 24 hour cancellation policy to most of our rate plans.
In case you booked one of our non-refundable rate plans but can no longer travel due to COVID-19 restrictions, please reach out to our Reservations team at +44 20 7834 6655 or email booktaj51.London@tajhotels.com. We will do our utmost to assist with changing your travel dates to avoid forfeit of your deposit.
For over a century, we have placed our guests at the centre of whatever we do. Even amidst these challenging times, the one thing that stands out is the genuine and warm service of our front-line staff who are serving our guests with the characteristic Tajness that has become the hallmark of our company.
Your safety and well-being are of utmost importance to us and we are prepared to safely welcome you to our hotels!